# Yahoo sending mail to junk **URL:** \ **Category:** Technical Help\ **Created:** [September 28, 2020, 2:44pm UTC](https://forum.dmarcian.com/t/yahoo-sending-mail-to-junk/1353 "2020-09-28T14:44:21Z")\ **Posts on this page:** 14\ **Page:** 1
**Author:** ![ilens](https://avatars.discourse-cdn.com/v4/letter/i/a88e4f/32.png) [@ilens](https://forum.dmarcian.com/u/ilens)\ **Post date:** [September 28, 2020, 2:44pm UTC](https://forum.dmarcian.com/t/yahoo-sending-mail-to-junk/1353/1 "2020-09-28T14:44:21Z")
I have all the recommended DMARC, SFP etc records and my IP does not show up on any spam lists, but Yahoo puts all messages from my IP (2 domains) into Junk. How can I get this fixed - Yahoo doesn;t reply to messages ---
**Author:** ![opvind](https://avatars.discourse-cdn.com/v4/letter/o/e274bd/32.png) [@opvind](https://forum.dmarcian.com/u/opvind)\ **Post date:** [October 11, 2020, 2:48pm UTC](https://forum.dmarcian.com/t/yahoo-sending-mail-to-junk/1353/2 "2020-10-11T14:48:27Z")
What does your DMARC and SPF records look like? Do you have any DMARC data indicating why Yahoo does that? Do you have data indicating other mail exchanges handling your mail as not junk? ---
**Author:** ![ilens](https://avatars.discourse-cdn.com/v4/letter/i/a88e4f/32.png) [@ilens](https://forum.dmarcian.com/u/ilens)\ **Post date:** [October 13, 2020, 10:05am UTC](https://forum.dmarcian.com/t/yahoo-sending-mail-to-junk/1353/3 "2020-10-13T10:05:51Z")
Many thanks for replying. Sorry for the delay but the Forum initially blocked my post… The DNS records say… v=spf1 +all default.\_domainkey.photocompentries.net. TXT v=DKIM1; p=MIGfMA0GCSqGSIb3DQEBAQUAA4GNADCBiQKBgQC1P6zqLlLFFDuB5IZBgwH/2Z9Owwea8AKtoODi3HPxaxM65k/9dyp2p6v5RzZBvjmZD3W8L2usrlCA4KbTk6F3yNgQFISQlLXbG7lR7nOL1UhX5sV4sYiK5OlSI6B7YVCrF1UQWaMptgWvgdGzsrtloEgwbz8RzE5SPkR2LRT1DQIDAQAB \_domainkey.photocompentries.net. TXT o=- [dmarc.photocompentries.net](http://dmarc.photocompentries.net). TXT v=DMARC1; p=none; sp=none; [rua=mailto:support@photocompentries.net](mailto:rua=mailto:support@photocompentries.net); ruf=mailto:supp I’ve no feedback on Yahoo Other email exchanges give no trouble (gmail etc) except ones like Sky that use Yahoo I’ve also checked Spamhaus for the domain names and IP address – all clear Phil ---
**Author:** ![opvind](https://avatars.discourse-cdn.com/v4/letter/o/e274bd/32.png) [@opvind](https://forum.dmarcian.com/u/opvind)\ **Post date:** [October 13, 2020, 4:16pm UTC](https://forum.dmarcian.com/t/yahoo-sending-mail-to-junk/1353/4 "2020-10-13T16:16:22Z")
Hi Phil, Your SPF “v=spf1 +all” must be a mistake, as it will allow any and all servers on the internet to send compliant mail on your behalf. With a policy of p=none; sp=none;, DMARC compliance issues are not the reason for treating your mail as junk. What does the rua reporting from Yahoo reveal? (DKIM domain and selector, SPF domain) ---
**Author:** ![ilens](https://avatars.discourse-cdn.com/v4/letter/i/a88e4f/32.png) [@ilens](https://forum.dmarcian.com/u/ilens)\ **Post date:** [October 13, 2020, 10:25pm UTC](https://forum.dmarcian.com/t/yahoo-sending-mail-to-junk/1353/5 "2020-10-13T22:25:02Z")
Hi Niels I don’t seem to be getting any rua reporting from Yahoo or anyone else. My Dmarcian reports say no issues, but I may have not set things up correctly (I’ll fix the spf record) Phil ---
**Author:** ![ilens](https://avatars.discourse-cdn.com/v4/letter/i/a88e4f/32.png) [@ilens](https://forum.dmarcian.com/u/ilens)\ **Post date:** [October 14, 2020, 10:21am UTC](https://forum.dmarcian.com/t/yahoo-sending-mail-to-junk/1353/6 "2020-10-14T10:21:12Z")
Hi Neils Please can you help with the SPF record as well (I’ve done some research, but I’m confused) … Here’s the detail (i’ve had to remove the . before .net to get the message to post) I have a number of “customers” ( actually photographic clubs) who use my software. Each club has an email account of the form ClubName@photocompentries net. My software sends messages from my server to their competition entrants. Would v=spf1 ptr:photocompentries net ~all work? (my PTR record says 159.253.63.185 / 24 PTR photocompentries net so I don’t really see the point) If an entrant replies to ClubName@photocompentries net, the reply is forwarded to an email account of their choice. Do I need a “redirect” record as well? I also have a separate domain for my own use on the same server with a domain name of [jpstapleton.com](http://jpstapleton.com), and I’m even more confused here! Most of the email from this domain goes via my server, so I know the IP address, but I also need to send from my phone, laptop etc with an unknown and varying IP address, so I can’t use the IP option Would a similar SPF record as above be suitable? Many thanks Phil ---
**Author:** ![beekeeper](https://yyz2.discourse-cdn.com/flex036/user_avatar/forum.dmarcian.com/beekeeper/32/39_2.png) [@beekeeper](https://forum.dmarcian.com/u/beekeeper)\ **Post date:** [October 15, 2020, 2:27pm UTC](https://forum.dmarcian.com/t/yahoo-sending-mail-to-junk/1353/7 "2020-10-15T14:27:51Z")
Hi Phil, This probably comes down to the reputation of your domains. Here are a couple of interesting links for you to consider. [https://sitereport.netcraft.com/?url=http://jpstapleton.com](https://sitereport.netcraft.com/?url=http://jpstapleton.com) Netcraft rate your website as a risk of 6 out 10 > **[Hardenize Report: photocompentries.net](https://www.hardenize.com/report/photocompentries.net/1602771380#email_certs)** > > Hardenize continuously monitors security and configuration of your domain name, email servers, and web site. And hardenize does not like the certificate name on your mail server There is a website associated with the domain name but no content to speak of yet it is running https. This may affect the domains reputation as it supports broken ciphers such as RC4. Best wishes Mark ---
**Author:** ![beekeeper](https://yyz2.discourse-cdn.com/flex036/user_avatar/forum.dmarcian.com/beekeeper/32/39_2.png) [@beekeeper](https://forum.dmarcian.com/u/beekeeper)\ **Post date:** [October 15, 2020, 2:44pm UTC](https://forum.dmarcian.com/t/yahoo-sending-mail-to-junk/1353/8 "2020-10-15T14:44:19Z")
Here is another link showing the issue with the server certificate [https://www.checktls.com/TestReceiver?LEVEL=DETAIL&EMAIL=photocompentries.net](https://www.checktls.com/TestReceiver?LEVEL=DETAIL&EMAIL=photocompentries.net) ---
**Author:** ![ilens](https://avatars.discourse-cdn.com/v4/letter/i/a88e4f/32.png) [@ilens](https://forum.dmarcian.com/u/ilens)\ **Post date:** [October 15, 2020, 3:43pm UTC](https://forum.dmarcian.com/t/yahoo-sending-mail-to-junk/1353/9 "2020-10-15T15:43:11Z")
Thanks Unforunately the link just returns Use of CheckTLS web services requires [CUSTOMERCODE and CUSTOMERPASS](https://www.checktls.com/aboutsubscription.html) ---
**Author:** ![beekeeper](https://yyz2.discourse-cdn.com/flex036/user_avatar/forum.dmarcian.com/beekeeper/32/39_2.png) [@beekeeper](https://forum.dmarcian.com/u/beekeeper)\ **Post date:** [October 15, 2020, 6:46pm UTC](https://forum.dmarcian.com/t/yahoo-sending-mail-to-junk/1353/10 "2020-10-15T18:46:22Z")
Strange! Okay, in that case, go to the home page > **[Secure Email](https://www.checktls.com/index.html)** and enter [photocompentries.net](http://photocompentries.net) in the check it box ![image](https://canada1.discourse-cdn.com/flex036/uploads/dmarcian/original/1X/dc30ffaec542fa2e6d4a86456fd4ab3f88780eb0.png) and the click on Show Detail ---
**Author:** ![ilens](https://avatars.discourse-cdn.com/v4/letter/i/a88e4f/32.png) [@ilens](https://forum.dmarcian.com/u/ilens)\ **Post date:** [October 16, 2020, 8:38am UTC](https://forum.dmarcian.com/t/yahoo-sending-mail-to-junk/1353/11 "2020-10-16T08:38:11Z")
Many thanks I’ve changed the DNS record to remove the “mail.” - waiting for propogation ---
**Author:** ![koolandrew](https://avatars.discourse-cdn.com/v4/letter/k/db5fbb/32.png) [@koolandrew](https://forum.dmarcian.com/u/koolandrew)\ **Post date:** [January 21, 2021, 3:45pm UTC](https://forum.dmarcian.com/t/yahoo-sending-mail-to-junk/1353/12 "2021-01-21T15:45:29Z")
i have exactly the same issue. We are in Canada and apparently rogers and yahoo email accounts are handled by verizon. We have tried to change ips a couple of times and i have the same issue with two domains… The error message it get is as follows: . > ([mx-rogers.mail.am0.yahoodns.net](http://mx-rogers.mail.am0.yahoodns.net): 553 5.7.2 [TSS09] > All messages from 169.197.174.68 will be permanently deferred; Retrying will > NOT succeed. See [https://postmaster.verizonmedia.com/error-codes](https://postmaster.verizonmedia.com/error-codes))" We are desperate to make this work…any ideas would be so appreciated. ---
**Author:** ![ilens](https://avatars.discourse-cdn.com/v4/letter/i/a88e4f/32.png) [@ilens](https://forum.dmarcian.com/u/ilens)\ **Post date:** [January 21, 2021, 4:44pm UTC](https://forum.dmarcian.com/t/yahoo-sending-mail-to-junk/1353/13 "2021-01-21T16:44:14Z")
Sorry - I’ve had no success at all. I keep trying the Yahoo complaints page but never get a reply. I think we need an American user to complain to the FCC that provisions of the CAN\_Spam act is being incorrecty applied and is affecting commerce. [CAN-SPAM | Federal Communications Commission](https://www.fcc.gov/general/can-spam#:~:text=Unwanted%20Commercial%20Electronic%20Mail&text=The%20CAN%2DSPAM%20Act%20requires,not%20e%2Dmail%20in%20general). I tried to send this via the FCC consumer complaints page but it requires a US address and phone number. “I and a number of other companies are finding that our commercial activity is being disrupted because Yahoo is treating legitimate emails, such as payment receipts, responses to requests for informaition, as spam. The problem is compounded by Yahoo failing to respond to repeated requests to look into and correct the issue. The FCC should force Yahoo to respond to such requests in a timely manner.” ---
**Author:** ![beekeeper](https://yyz2.discourse-cdn.com/flex036/user_avatar/forum.dmarcian.com/beekeeper/32/39_2.png) [@beekeeper](https://forum.dmarcian.com/u/beekeeper)\ **Post date:** [January 22, 2021, 10:47am UTC](https://forum.dmarcian.com/t/yahoo-sending-mail-to-junk/1353/14 "2021-01-22T10:47:56Z")
Hi Kool Andrew, I could see that your IP address is listed here [DNSBL check page](https://matrix.spfbl.net/en/169.197.174.68) > This is the [rDNS](http://spfbl.net/en/rdns/) found: > > - \<[mail.kooltel.com](https://matrix.spfbl.net/en/mail.kooltel.com)\> invalid [FCrDNS](http://spfbl.net/en/fcrdns/). > > This IP was flagged due to misconfiguration of the e-mail service or the suspicion that there is no MTA at it. It might be worth getting the address removed from the list