I have a final single vendor that is non-compliant. They only support SPF validation, and in their knowledgebase, they state this:
"Add the string below into your existing SPF record following the official SPF record syntax. There can be only one SPF record per domain or subdomain.
include: spf.meridianlink.com"
I added the include to my SPF record over a week ago. We send/receive daily mails from them to customers, however, they are still 0% compliant:
I added the IP (circled above) to our SPF record in hopes it would fix this, however, 24 hours later and I’m still at 0% compliance.
If I look at the meridianlink.com spf record, the IP is included:
v=spf1 ip4:12.106.86.0/24 ip4:198.185.62.0/23 ip4:208.81.32.0/24 ip4:208.81.34.0/24 include:spf.protection.outlook.com include:_spf.salesforce.com include:sent-via.netsuite.com include:70258.spf06.hubspotemail.net -all
My question(s):
- How to I best troubleshoot this?
- Do I need to involve the vendor to get this resolved?
- Was adding the circled IP correct, or does that not matter and I should remove that?
- Does the circled “mail from” host have anything to do with this?
That’s all I can think of now. Thanks for any insight so I can start moving toward reject status!
