# Mail.com has invalid xml using human convert

**URL:** <https://forum.dmarcian.com/t/mail-com-has-invalid-xml-using-human-convert/2592>\
**Category:** Community Area\
**Created:** [September 13, 2024, 3:16pm UTC](https://forum.dmarcian.com/t/mail-com-has-invalid-xml-using-human-convert/2592 "2024-09-13T15:16:46Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![bford](https://avatars.discourse-cdn.com/v4/letter/b/9de053/32.png) [@bford](https://forum.dmarcian.com/u/bford)\
**Post date:** [September 13, 2024, 3:16pm UTC](https://forum.dmarcian.com/t/mail-com-has-invalid-xml-using-human-convert/2592/1 "2024-09-13T15:16:46Z")

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when I get a dmarc report from [mail.com](http://mail.com) and I use the human converter it comes as an invalid xml.  
Is there a known problem with [mail.com](http://mail.com)?  
It’s the only dmarc report that won’t open in the human converter.

I have 3 failed reports and two more I need to open.

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**Author:** ![bford](https://avatars.discourse-cdn.com/v4/letter/b/9de053/32.png) [@bford](https://forum.dmarcian.com/u/bford)\
**Post date:** [September 17, 2024, 2:55pm UTC](https://forum.dmarcian.com/t/mail-com-has-invalid-xml-using-human-convert/2592/2 "2024-09-17T14:55:10Z")

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I sent a message over to [Mail.com](http://Mail.com) about the above issue I was experiencing and this is the response I received:

Hello Brad,

thank you for your request and the DMARC Report hint.

Our reports are not wrong, but too new for Dmarcian, we produce reports based on [draft-ietf-dmarc-aggregate-reporting-19 - Domain-based Message Authentication, Reporting, and Conformance (DMARC) Aggregate Reporting](https://datatracker.ietf.org/doc/draft-ietf-dmarc-aggregate-reporting/) and based on these comments, it seems like Dmarcian did not yet updated their parsers.

Kind regards

GMX Mail Security

I don’t know what that means exactly and maybe someone from Dmarcian can explain?

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**Author:** ![Asher](https://yyz2.discourse-cdn.com/flex036/user_avatar/forum.dmarcian.com/asher/32/104_2.png) [@Asher](https://forum.dmarcian.com/u/Asher)\
**Post date:** [September 23, 2024, 7:48pm UTC](https://forum.dmarcian.com/t/mail-com-has-invalid-xml-using-human-convert/2592/3 "2024-09-23T19:48:46Z")

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Hello bford

The current track for this document has not yet concluded round of revisions. It is currently up to the 33rd version.

> **[Domain-based Message Authentication, Reporting, and Conformance (DMARC)](https://datatracker.ietf.org/doc/draft-ietf-dmarc-dmarcbis/)**
>
> This document describes the Domain-based Message Authentication, Reporting, and Conformance (DMARC) protocol. DMARC permits the owner of an email's Author Domain (#author-domain) to enable validation of the domain's use, to indicate the Domain...

This is not a completed review and should be not considered internet standards. Their adoption of the new XML schema is premature. That being said, we are taking steps to update our parsers in order to process the new XML schema. That also being said, I caution DMARC report providers from cutting over the new schema before consensus on the standard has been met.