# Technical Help

**URL:** https://forum.dmarcian.com/c/technical-help/23.md?page=1

[Latest](https://forum.dmarcian.com/latest.md) · [Categories](https://forum.dmarcian.com/categories.md)

**Page:** 2

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## [Level of Spoofs](https://forum.dmarcian.com/t/level-of-spoofs/2452)

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**Author:** [@doggy](https://forum.dmarcian.com/u/doggy)\
**Replies:** 0\
**Last updated:** [April 18, 2024, 1:50am UTC](https://forum.dmarcian.com/t/level-of-spoofs/2452 "2024-04-18T01:50:38Z")

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Firstly, I would like to thank you for your excellent suite of analysis tools. I have two family mail servers and I established my main domain over 20years ago. I had SPF and DKIM set up for several years but only recen…

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## [How to configure a domain that only receives email?](https://forum.dmarcian.com/t/how-to-configure-a-domain-that-only-receives-email/2448)

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**Author:** [@BSCWebmaster](https://forum.dmarcian.com/u/BSCWebmaster)\
**Replies:** 5\
**Last updated:** [April 16, 2024, 8:54pm UTC](https://forum.dmarcian.com/t/how-to-configure-a-domain-that-only-receives-email/2448 "2024-04-16T20:54:56Z")

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We have a couple domains that are not used much. One is simply parked, the other receives email but never sends any. For the parked, unused domain I have configured DKIM and am using an SPF of “v=spf1 -all” For the dom…

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## [Body Hash Did Not Verify](https://forum.dmarcian.com/t/body-hash-did-not-verify/2438)

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**Author:** [@Gunther](https://forum.dmarcian.com/u/Gunther)\
**Replies:** 2\
**Last updated:** [April 14, 2024, 8:03pm UTC](https://forum.dmarcian.com/t/body-hash-did-not-verify/2438 "2024-04-14T20:03:27Z")

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Hi there, We have set up all the necessary settings for DMARC, SPF and DKIM. Everything looks fine but if we analyze the header we still get the message “Bodz Hash not verified” anyone has any idea why this happens? W…

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## [Why would Mimecast alone report missing DKIM?](https://forum.dmarcian.com/t/why-would-mimecast-alone-report-missing-dkim/2421)

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**Author:** [@Fax\_Machines\_FTW](https://forum.dmarcian.com/u/Fax_Machines_FTW)\
**Replies:** 3\
**Last updated:** [March 21, 2024, 4:43pm UTC](https://forum.dmarcian.com/t/why-would-mimecast-alone-report-missing-dkim/2421 "2024-03-21T16:43:35Z")

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Google, Yahoo and IronPort DMARC reports all report SFP and DKIM alignment, Mimecast reports DKIM isn’t present at all. I tried to use Mimecast’s DKIM lookup tool: Mimecast DKIM Check | Mimecast But it only generates w…

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## [DKIM passes, SPF passes, DMARC fails... how to fix?](https://forum.dmarcian.com/t/dkim-passes-spf-passes-dmarc-fails-how-to-fix/2427)

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**Author:** [@BSCWebmaster](https://forum.dmarcian.com/u/BSCWebmaster)\
**Replies:** 3\
**Last updated:** [March 11, 2024, 4:03pm UTC](https://forum.dmarcian.com/t/dkim-passes-spf-passes-dmarc-fails-how-to-fix/2427 "2024-03-11T16:03:59Z")

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I’ve read sean’s response to the post “Unknown Sources but DKIM and SPF Pass. Why?” but I still don’t understand. Plus, my sources are neither unknown nor are they exotic: one is Google (googlegroups dot com) and the oth…

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## [How to identify quarantined messages?](https://forum.dmarcian.com/t/how-to-identify-quarantined-messages/2426)

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**Author:** [@BSCWebmaster](https://forum.dmarcian.com/u/BSCWebmaster)\
**Replies:** 1\
**Last updated:** [March 5, 2024, 10:59pm UTC](https://forum.dmarcian.com/t/how-to-identify-quarantined-messages/2426 "2024-03-05T22:59:05Z")

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Will messages quarantined by DMARC have any distinguishing features? Or will they look exactly like all other spam messages? On the Best Practices: Advancing Your DMARC policy page it says… “messages to a consumer-orien…

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## [MailChannels failing SPF](https://forum.dmarcian.com/t/mailchannels-failing-spf/2057)

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**Author:** [@ryan-cct](https://forum.dmarcian.com/u/ryan-cct)\
**Replies:** 7\
**Last updated:** [March 1, 2024, 7:49pm UTC](https://forum.dmarcian.com/t/mailchannels-failing-spf/2057 "2024-03-01T19:49:12Z")

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A new source popped up recently for a customers domain, it’s MailChannels. The MailFrom is coming from wpengine.com which is a Word Press Hosted site and they in turn use MailChannels for sending out emails from a conta…

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## [Question about advancing DMARC policy, why no Q100%?](https://forum.dmarcian.com/t/question-about-advancing-dmarc-policy-why-no-q100/2417)

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**Author:** [@BSCWebmaster](https://forum.dmarcian.com/u/BSCWebmaster)\
**Replies:** 1\
**Last updated:** [March 1, 2024, 1:25pm UTC](https://forum.dmarcian.com/t/question-about-advancing-dmarc-policy-why-no-q100/2417 "2024-03-01T13:25:17Z")

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On this page https://dmarcian.com/advancing-dmarc-policy/ the recommended risk-averse weekly progression goes from Quarantine 25% on week 1, to Q50% on week 2, Q75% on week 3, and then jumps to Rejecting 1% on week 4. W…

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## [Issues getting DKIM working with Google Workspace](https://forum.dmarcian.com/t/issues-getting-dkim-working-with-google-workspace/2375)

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**Author:** [@dylanglockler](https://forum.dmarcian.com/u/dylanglockler)\
**Replies:** 4\
**Last updated:** [January 21, 2024, 3:45am UTC](https://forum.dmarcian.com/t/issues-getting-dkim-working-with-google-workspace/2375 "2024-01-21T03:45:53Z")

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I have a domain I have been using with Google Workspace for years, unfortunately the DNS was hosted by GoDaddy through some portal and I wasn’t able to make any changes so I updated nameservers and set it up on CloudFlar…

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## [Why one domain domain breaks SPF under ms365](https://forum.dmarcian.com/t/why-one-domain-domain-breaks-spf-under-ms365/2351)

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**Author:** [@xrsean](https://forum.dmarcian.com/u/xrsean)\
**Replies:** 2\
**Last updated:** [December 29, 2023, 11:51pm UTC](https://forum.dmarcian.com/t/why-one-domain-domain-breaks-spf-under-ms365/2351 "2023-12-29T23:51:48Z")

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We are currently using Klavityo for marketing emails and have custom send domains. When the email is logged under Klaviyo source in dmarcian, it is all green. When logged under MS 365, it is showing breaking SPF. An…

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## [What is bloomberg?](https://forum.dmarcian.com/t/what-is-bloomberg/2350)

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**Author:** [@xrsean](https://forum.dmarcian.com/u/xrsean)\
**Replies:** 1\
**Last updated:** [December 29, 2023, 10:35pm UTC](https://forum.dmarcian.com/t/what-is-bloomberg/2350 "2023-12-29T22:35:39Z")

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This new source started showing up on my source list. Why? I do not recognize it. We do have a miva merchant store that is sextoydistrib but the xrdirect.com is not even hosted by the same service.

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## [Strategy for better compliance on MS 365](https://forum.dmarcian.com/t/strategy-for-better-compliance-on-ms-365/2330)

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**Author:** [@xrsean](https://forum.dmarcian.com/u/xrsean)\
**Replies:** 1\
**Last updated:** [December 8, 2023, 3:31pm UTC](https://forum.dmarcian.com/t/strategy-for-better-compliance-on-ms-365/2330 "2023-12-08T15:31:25Z")

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I am seeing some failures on the MS365 portal that was over 100% the week before. We updated our settings to get the send.boyzshop.com working on 11/16 and from 11/17 to 11/20 showing 100% compliance. Without making an…

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## [Common DKIM and SPF success rate?](https://forum.dmarcian.com/t/common-dkim-and-spf-success-rate/2321)

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**Author:** [@swex-webteam](https://forum.dmarcian.com/u/swex-webteam)\
**Replies:** 3\
**Last updated:** [November 27, 2023, 2:10pm UTC](https://forum.dmarcian.com/t/common-dkim-and-spf-success-rate/2321 "2023-11-27T14:10:27Z")

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Hi all, I searched the Web and the forum, but could not find an answer. We have DMARC in place for some days now, and it does not look so bad. But still, I see too much orange in the Dmarcian reports. Worse. I do not k…

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## [Forwarders rule changed for Sakura Internet?](https://forum.dmarcian.com/t/forwarders-rule-changed-for-sakura-internet/2317)

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**Author:** [@OtsukaCG](https://forum.dmarcian.com/u/OtsukaCG)\
**Replies:** 1\
**Last updated:** [November 17, 2023, 12:27am UTC](https://forum.dmarcian.com/t/forwarders-rule-changed-for-sakura-internet/2317 "2023-11-17T00:27:20Z")

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Hi, My client was having many DMARC non-complient forwarding emails from Sakura Internet until Oct 23. After Oct 23 that number become zero. I was happy until I found out it was moved to Threat/Unkown. Did Dmarcian cha…

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## [Use Case: How to allow an external user sending mails in our name](https://forum.dmarcian.com/t/use-case-how-to-allow-an-external-user-sending-mails-in-our-name/2314)

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**Author:** [@swex-webteam](https://forum.dmarcian.com/u/swex-webteam)\
**Replies:** 1\
**Last updated:** [November 14, 2023, 7:41pm UTC](https://forum.dmarcian.com/t/use-case-how-to-allow-an-external-user-sending-mails-in-our-name/2314 "2023-11-14T19:41:18Z")

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Hi all, we are implementing DMARC and are close to completing the process. We have one use case, we do not know how to handle. Let me explain it: We use MS365 and have SPF, DKIM and DMARC in place for our.domain.com. E…

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## [DMARCIAN confusion/explanation](https://forum.dmarcian.com/t/dmarcian-confusion-explanation/2316)

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**Author:** [@Jerry](https://forum.dmarcian.com/u/Jerry)\
**Replies:** 1\
**Last updated:** [November 14, 2023, 11:32pm UTC](https://forum.dmarcian.com/t/dmarcian-confusion-explanation/2316 "2023-11-14T23:32:24Z")

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I understand what DMARC and its various setting are, but I don’t understand how DEMARCIAN as a company interacts with domains. Would someone kindly provide a very basic explanation as to how DEMARCIAN interacts with a do…

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## [Google server 69 failing DKIM](https://forum.dmarcian.com/t/google-server-69-failing-dkim/1758)

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**Author:** [@cheyennethrock](https://forum.dmarcian.com/u/cheyennethrock)\
**Replies:** 8\
**Last updated:** [November 7, 2023, 8:35pm UTC](https://forum.dmarcian.com/t/google-server-69-failing-dkim/1758 "2023-11-07T20:35:57Z")

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I feel like I’m always consistently seeing a Google IP that ends in “69” that fails DKIM with the same selector as all of the other IPs that are fine. Often, that same server is also listed as having passed DKIM too. …

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## [Google Calendar DKIM Issues](https://forum.dmarcian.com/t/google-calendar-dkim-issues/2296)

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**Author:** [@john.sanchirico](https://forum.dmarcian.com/u/john.sanchirico)\
**Replies:** 1\
**Last updated:** [September 22, 2023, 1:32pm UTC](https://forum.dmarcian.com/t/google-calendar-dkim-issues/2296 "2023-09-22T13:32:37Z")

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We signed up for Dmarcian to better understand why some Google Calendar responses were getting bounced. Now that some data has been reported, we are seeing a very small percent of emails that are failing DKIM. See the sc…

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## [Auto-generated emails never received by customers](https://forum.dmarcian.com/t/auto-generated-emails-never-received-by-customers/2272)

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**Author:** [@Daniel](https://forum.dmarcian.com/u/Daniel)\
**Replies:** 6\
**Last updated:** [September 1, 2023, 1:23pm UTC](https://forum.dmarcian.com/t/auto-generated-emails-never-received-by-customers/2272 "2023-09-01T13:23:55Z")

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Good morning all, I apologise in advance- this problem has stumped me for weeks, and after reaching out to Microsoft Support and receiving no help, I’ve come to the real experts. This problem is complex to understand, …

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## [Dkim dmarc=fail , raw =none , will email get reject if we set to p=reject?](https://forum.dmarcian.com/t/dkim-dmarc-fail-raw-none-will-email-get-reject-if-we-set-to-p-reject/2268)

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**Author:** [@davids](https://forum.dmarcian.com/u/davids)\
**Replies:** 2\
**Last updated:** [August 27, 2023, 11:32pm UTC](https://forum.dmarcian.com/t/dkim-dmarc-fail-raw-none-will-email-get-reject-if-we-set-to-p-reject/2268 "2023-08-27T23:32:49Z")

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Not sure the following answer is right ? Even though there is no DKIM, because the “Sender” and “From” addresses align, it is not an issue, and DMARC still passes authentication-results: spf=pass (sender IP is 192.1…

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## [What does arc=pass actually mean?](https://forum.dmarcian.com/t/what-does-arc-pass-actually-mean/2247)

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**Author:** [@glore](https://forum.dmarcian.com/u/glore)\
**Replies:** 2\
**Last updated:** [August 11, 2023, 1:58pm UTC](https://forum.dmarcian.com/t/what-does-arc-pass-actually-mean/2247 "2023-08-11T13:58:30Z")

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Hey guys, sorry if this is a silly question. Currently using policy=none, 99.98% of my emails are passing DMARC validation, however, filtering by “show non-compliant email” shows thousands of reports. The vast majority,…

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## [Gmail / Apps Forwarding - comprehension](https://forum.dmarcian.com/t/gmail-apps-forwarding-comprehension/2226)

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**Author:** [@kadmarc](https://forum.dmarcian.com/u/kadmarc)\
**Replies:** 2\
**Last updated:** [July 25, 2023, 1:01pm UTC](https://forum.dmarcian.com/t/gmail-apps-forwarding-comprehension/2226 "2023-07-25T13:01:15Z")

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Hello all ! I have a dmarc report on dmarcian app that I’m not sure I understand : In that case, I anonymized the domains with my\_domain.com and not\_my\_domain.com. With this page : dmarc.io - Gmail / Apps Forwardin…

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## [AWS SES - SPF Raw Pass but DMARC Fail-unaligned](https://forum.dmarcian.com/t/aws-ses-spf-raw-pass-but-dmarc-fail-unaligned/1646)

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**Author:** [@csi-nyc-dmarc](https://forum.dmarcian.com/u/csi-nyc-dmarc)\
**Replies:** 8\
**Last updated:** [July 13, 2023, 6:29pm UTC](https://forum.dmarcian.com/t/aws-ses-spf-raw-pass-but-dmarc-fail-unaligned/1646 "2023-07-13T18:29:19Z")

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Hello All- I’m a new user and I’m having a hard time understanding why email that has been sent from an authorized source (AWS SES) is showing SPF DMARC as “fail-unaligned”. This is happening despite the IP address sho…

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## [SPF error, ‘The number of lookups on your SPF record exceed the allowed limit of 10](https://forum.dmarcian.com/t/spf-error-the-number-of-lookups-on-your-spf-record-exceed-the-allowed-limit-of-10/1883)

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**Author:** [@Lesley](https://forum.dmarcian.com/u/Lesley)\
**Replies:** 3\
**Last updated:** [December 9, 2022, 2:04pm UTC](https://forum.dmarcian.com/t/spf-error-the-number-of-lookups-on-your-spf-record-exceed-the-allowed-limit-of-10/1883 "2022-12-09T14:04:18Z")

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Hello, I’m getting an SPF error, ‘The number of lookups on your SPF record exceed the allowed limit of 10. This will result in emails failing SPF authentication. Review record.’ I’ve looked at all the documentation and …

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## [Understanding Auto Forwarding](https://forum.dmarcian.com/t/understanding-auto-forwarding/2179)

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**Author:** [@Obi\_Ahmed94](https://forum.dmarcian.com/u/Obi_Ahmed94)\
**Replies:** 1\
**Last updated:** [July 10, 2023, 2:26pm UTC](https://forum.dmarcian.com/t/understanding-auto-forwarding/2179 "2023-07-10T14:26:24Z")

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Hi all, I am working a 3rd party (redSift OnDMARC) to implement DMARC across my domain and have hit a bit of a wall in terms after configuring all protocols SPF, DKIM & DMARC. The 3rd party are suggesting it is a good t…

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## [Aggregate report from Microsoft](https://forum.dmarcian.com/t/aggregate-report-from-microsoft/1832)

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**Author:** [@ingmarcofilippini](https://forum.dmarcian.com/u/ingmarcofilippini)\
**Replies:** 8\
**Last updated:** [July 7, 2023, 3:32am UTC](https://forum.dmarcian.com/t/aggregate-report-from-microsoft/1832 "2023-07-07T03:32:51Z")

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Hi All, I am noticing that since July 10th I am no longer receiving DMARC reports from Microsoft Corporation (protection.outlook.com). This happens on 2 of my domains, while on another domain I still receive them regul…

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## [Dmarc report : spf fail and pass for one record](https://forum.dmarcian.com/t/dmarc-report-spf-fail-and-pass-for-one-record/2151)

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**Author:** [@kadmarc](https://forum.dmarcian.com/u/kadmarc)\
**Replies:** 14\
**Last updated:** [June 29, 2023, 1:49pm UTC](https://forum.dmarcian.com/t/dmarc-report-spf-fail-and-pass-for-one-record/2151 "2023-06-29T13:49:26Z")

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Hi all, I’m receiving some dmarc report i can’t understand, for example this record who display : SPF from \<policy\_evaluated\> with “fail” value SPF from \<auth\_results\> with “pass” value \<record\> \<row\> \<so…

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## [Dmarcian report - Dmarc compliance 100 % but "fail-unaligned"](https://forum.dmarcian.com/t/dmarcian-report-dmarc-compliance-100-but-fail-unaligned/2177)

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**Author:** [@kadmarc](https://forum.dmarcian.com/u/kadmarc)\
**Replies:** 3\
**Last updated:** [June 29, 2023, 9:00am UTC](https://forum.dmarcian.com/t/dmarcian-report-dmarc-compliance-100-but-fail-unaligned/2177 "2023-06-29T09:00:20Z")

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Hi all, I don’t understand a dmarcian report who display : DMARC compliance to 100 % But display some DMARC “fail-unaligned” : 1st question : why 100 % compliance if there are some “fail-unaligned” ? 2nd questio…

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## [SPF hard fail vs soft fail with forwarding](https://forum.dmarcian.com/t/spf-hard-fail-vs-soft-fail-with-forwarding/1827)

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**Author:** [@ingmarcofilippini](https://forum.dmarcian.com/u/ingmarcofilippini)\
**Replies:** 2\
**Last updated:** [July 21, 2022, 5:46pm UTC](https://forum.dmarcian.com/t/spf-hard-fail-vs-soft-fail-with-forwarding/1827 "2022-07-21T17:46:48Z")

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Hi All, I switched to a DMARC reject policy and my SPF hard fail (“-all”). We send emails from different services, all of them are aligned in my SPF and have a valid DKIM signature. When we send emails to recipients w…

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## [Exposing Reporting to clients for MSPs](https://forum.dmarcian.com/t/exposing-reporting-to-clients-for-msps/2149)

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**Author:** [@nicksamadams](https://forum.dmarcian.com/u/nicksamadams)\
**Replies:** 3\
**Last updated:** [June 9, 2023, 5:34pm UTC](https://forum.dmarcian.com/t/exposing-reporting-to-clients-for-msps/2149 "2023-06-09T17:34:27Z")

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Does anyone know how we give client’s access to MSP accounts so that they can have access to their reporting? If we are reselling reporting as the entry point for future management sales how do we allow them a portal log…

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