# Technical Help **URL:** https://forum.dmarcian.com/c/technical-help/23.md [Latest](https://forum.dmarcian.com/latest.md) · [Categories](https://forum.dmarcian.com/categories.md) --- ## [Please share your BIMI experiences?](https://forum.dmarcian.com/t/please-share-your-bimi-experiences/2850)
**Author:** [@attrembl](https://forum.dmarcian.com/u/attrembl)\ **Replies:** 0\ **Last updated:** [April 21, 2026, 10:30pm UTC](https://forum.dmarcian.com/t/please-share-your-bimi-experiences/2850 "2026-04-21T22:30:44Z")
Have you implemented BIMI? What certificate vendor do you use? Do you host your certificates or do you host your certificates with your CMC/VMC provider? What pitfalls have you run into? --- ## [Whois reports one DNS host (nsone.net) but DMARCian reports different (Squarespace)](https://forum.dmarcian.com/t/whois-reports-one-dns-host-nsone-net-but-dmarcian-reports-different-squarespace/2834)
**Author:** [@DavidM](https://forum.dmarcian.com/u/DavidM)\ **Replies:** 4\ **Last updated:** [April 15, 2026, 7:45am UTC](https://forum.dmarcian.com/t/whois-reports-one-dns-host-nsone-net-but-dmarcian-reports-different-squarespace/2834 "2026-04-15T07:45:07Z")
I have a customer setup on DMARCian and the DMARC Manager portal is not reporting the same name servers as WHOIS reports. How can I get DMARCian to show the same name servers? --- ## [Calendar response to google organizer triggering NDR - DMARC](https://forum.dmarcian.com/t/calendar-response-to-google-organizer-triggering-ndr-dmarc/2821)
**Author:** [@symba1](https://forum.dmarcian.com/u/symba1)\ **Replies:** 1\ **Last updated:** [March 9, 2026, 6:20pm UTC](https://forum.dmarcian.com/t/calendar-response-to-google-organizer-triggering-ndr-dmarc/2821 "2026-03-09T18:20:22Z")
Hello, some of my office365 users are having this issue when accepting google invites. Any ideas on how prevent the false/positive? The workaround is to accept with built-in Outlook response button, but that still trig… --- ## [Change domain group name](https://forum.dmarcian.com/t/change-domain-group-name/2819)
**Author:** [@pstacks](https://forum.dmarcian.com/u/pstacks)\ **Replies:** 1\ **Last updated:** [March 9, 2026, 5:14pm UTC](https://forum.dmarcian.com/t/change-domain-group-name/2819 "2026-03-09T17:14:44Z")
A client recently changed the name of their company. Is it possible to change a domain group name or best to create a new group and move the domains to that? --- ## [Does dmarcian have any support for Basic accounts?](https://forum.dmarcian.com/t/does-dmarcian-have-any-support-for-basic-accounts/2771)
**Author:** [@ScottHill](https://forum.dmarcian.com/u/ScottHill)\ **Replies:** 1\ **Last updated:** [October 27, 2025, 2:26pm UTC](https://forum.dmarcian.com/t/does-dmarcian-have-any-support-for-basic-accounts/2771 "2025-10-27T14:26:46Z")
I’m trying to decide on a DMARC provider. dmarcian has excellent pricing, but I want to know if there is any support available at the basic level other than posting on this forum? I won’t need much after getting it set… --- ## [DKIM verification failures - Microsoft 365 / Exchange Online](https://forum.dmarcian.com/t/dkim-verification-failures-microsoft-365-exchange-online/2679)
**Author:** [@Asher](https://forum.dmarcian.com/u/Asher)\ **Replies:** 16\ **Last updated:** [August 14, 2025, 5:08pm UTC](https://forum.dmarcian.com/t/dkim-verification-failures-microsoft-365-exchange-online/2679 "2025-08-14T17:08:50Z")
Hi everyone, There has been an issue happening for some time regarding Microsoft Exchange Online / 365 where DKIM verification reported as part of DMARC shows “temperror” or “fail” as a verdict. You may notice in your D… --- ## [Why do SPF and DKIM succeed suspiciously similarly?](https://forum.dmarcian.com/t/why-do-spf-and-dkim-succeed-suspiciously-similarly/2727)
**Author:** [@gowen](https://forum.dmarcian.com/u/gowen)\ **Replies:** 2\ **Last updated:** [July 17, 2025, 2:16pm UTC](https://forum.dmarcian.com/t/why-do-spf-and-dkim-succeed-suspiciously-similarly/2727 "2025-07-17T14:16:52Z")
Hi, I’m just starting with Dmarcian and I’m trying to learn how to analyze the reports. I’m befuddled by a pattern where SPF and DKIM rates are roughly the same for a single sending entity: Let’s take Sendgrid for t… --- ## [SPF/DKIM/DMARC bulk checker](https://forum.dmarcian.com/t/spf-dkim-dmarc-bulk-checker/2333)
**Author:** [@David](https://forum.dmarcian.com/u/David)\ **Replies:** 3\ **Last updated:** [April 23, 2025, 9:06am UTC](https://forum.dmarcian.com/t/spf-dkim-dmarc-bulk-checker/2333 "2025-04-23T09:06:45Z")
I’m looking for a way to check SPF, DKIM, and DMARC is in place for a few hundred domains at once. dmarcguide.globalcyberalliance.org has a bulk scan option, but their sites keeps breaking even to do one at a time. Anyon… --- ## [What to do with Threat Unknown, Other Servers - colocrossing.com](https://forum.dmarcian.com/t/what-to-do-with-threat-unknown-other-servers-colocrossing-com/2691)
**Author:** [@ryan-cct](https://forum.dmarcian.com/u/ryan-cct)\ **Replies:** 1\ **Last updated:** [March 24, 2025, 8:36pm UTC](https://forum.dmarcian.com/t/what-to-do-with-threat-unknown-other-servers-colocrossing-com/2691 "2025-03-24T20:36:18Z")
For the past week we’ve got around 555 total messages. Of those 51 are classifed as Threat Unknown - Other Servers and it’s always colocrossing.com. I can go back in the history for this particular customer and colocross… --- ## [How to export logs to a SIEM](https://forum.dmarcian.com/t/how-to-export-logs-to-a-siem/2690)
**Author:** [@nchauhan](https://forum.dmarcian.com/u/nchauhan)\ **Replies:** 1\ **Last updated:** [March 14, 2025, 1:38pm UTC](https://forum.dmarcian.com/t/how-to-export-logs-to-a-siem/2690 "2025-03-14T13:38:19Z")
Hello, Is there a way to export logs from Dmarcian to a Google SecOps (formerly Chronicle) SIEM? I couldn’t find anything on the website for SIEM integration options. I saw there is an API but I couldn’t find documenta… --- ## [Cname](https://forum.dmarcian.com/t/cname/2659)
**Author:** [@Jerry](https://forum.dmarcian.com/u/Jerry)\ **Replies:** 2\ **Last updated:** [December 22, 2024, 5:51pm UTC](https://forum.dmarcian.com/t/cname/2659 "2024-12-22T17:51:06Z")
Would someone kindly explain CNAME to me as if they were explaining it to child; and, how do I get the correct CNAME in my DNS settings. --- ## [How do I delete a duplicate record?](https://forum.dmarcian.com/t/how-do-i-delete-a-duplicate-record/2654)
**Author:** [@Carl](https://forum.dmarcian.com/u/Carl)\ **Replies:** 3\ **Last updated:** [December 8, 2024, 7:34pm UTC](https://forum.dmarcian.com/t/how-do-i-delete-a-duplicate-record/2654 "2024-12-08T19:34:44Z")
Somehow I created two records and now I cannot delete one. HELP? --- ## [O365/Outlook breaking DKIM?](https://forum.dmarcian.com/t/o365-outlook-breaking-dkim/2245)
**Author:** [@Vindruva](https://forum.dmarcian.com/u/Vindruva)\ **Replies:** 5\ **Last updated:** [December 6, 2024, 2:41pm UTC](https://forum.dmarcian.com/t/o365-outlook-breaking-dkim/2245 "2024-12-06T14:41:06Z")
I manage the Dmarc implementation across several domains and I feel it’s not unusual to see some reports from Enterprise Outlook/Outlook.com where DKIM fails (I’d say it seems to happen both with forwards and non-forward… --- ## [DKIM Alignment passes with DKIM record that doesn't exist](https://forum.dmarcian.com/t/dkim-alignment-passes-with-dkim-record-that-doesnt-exist/2628)
**Author:** [@gdycus-sikich](https://forum.dmarcian.com/u/gdycus-sikich)\ **Replies:** 4\ **Last updated:** [November 14, 2024, 4:26am UTC](https://forum.dmarcian.com/t/dkim-alignment-passes-with-dkim-record-that-doesnt-exist/2628 "2024-11-14T04:26:43Z")
Currently, sendgrid.net is passing DMARC through DKIM alignment; however, when looking at the DNS records for the main domain, the DKIM record doesn’t exist. How can this pass DKIM alignment if the record doesn’t actual… --- ## [Integration between DMarcian and QRadar](https://forum.dmarcian.com/t/integration-between-dmarcian-and-qradar/2630)
**Author:** [@myucraan](https://forum.dmarcian.com/u/myucraan)\ **Replies:** 0\ **Last updated:** [November 7, 2024, 12:09pm UTC](https://forum.dmarcian.com/t/integration-between-dmarcian-and-qradar/2630 "2024-11-07T12:09:08Z")
Does anybody know if it is possible to integrate DMarcian with QRadar and how ? Any documentation related will be really apprecciate. --- ## [Subdomains have been discovered! Should I do anything about it?](https://forum.dmarcian.com/t/subdomains-have-been-discovered-should-i-do-anything-about-it/2478)
**Author:** [@BSCWebmaster](https://forum.dmarcian.com/u/BSCWebmaster)\ **Replies:** 10\ **Last updated:** [September 30, 2024, 8:50pm UTC](https://forum.dmarcian.com/t/subdomains-have-been-discovered-should-i-do-anything-about-it/2478 "2024-09-30T20:50:55Z")
The Dmarcian Domain Overview is reporting a few subdomains in the wild that were clearly created by bad actors. Pretty cool! The Domain Overview does not, however, give me any guidance on what can or should be done about… --- ## [Dmarc fails with Microsoft (related to multiple signatures?)](https://forum.dmarcian.com/t/dmarc-fails-with-microsoft-related-to-multiple-signatures/2590)
**Author:** [@Vindruva](https://forum.dmarcian.com/u/Vindruva)\ **Replies:** 1\ **Last updated:** [September 27, 2024, 1:34pm UTC](https://forum.dmarcian.com/t/dmarc-fails-with-microsoft-related-to-multiple-signatures/2590 "2024-09-27T13:34:57Z")
My client has an email provider that is using AWS for sending emails. This works fine and emails are DKIM signed with proper alignment. On some emails, the client (using O365 for incoming emails) puts themselves as BCC.… --- ## [Some XML doesn't get into my data set](https://forum.dmarcian.com/t/some-xml-doesnt-get-into-my-data-set/2589)
**Author:** [@peyton](https://forum.dmarcian.com/u/peyton)\ **Replies:** 1\ **Last updated:** [September 13, 2024, 12:49pm UTC](https://forum.dmarcian.com/t/some-xml-doesnt-get-into-my-data-set/2589 "2024-09-13T12:49:13Z")
Since adding dmarcian to my DMARC record (in addition to another email address I am monitoring), I have gotten several DMARC reports from google, yahoo, etc. However only two google reports are showing up in my account … --- ## [Strange SPF issues](https://forum.dmarcian.com/t/strange-spf-issues/2535)
**Author:** [@OtsukaCG](https://forum.dmarcian.com/u/OtsukaCG)\ **Replies:** 8\ **Last updated:** [August 28, 2024, 11:26pm UTC](https://forum.dmarcian.com/t/strange-spf-issues/2535 "2024-08-28T23:26:00Z")
Hi, I am strugling with this strange SPF authentication issues. I have a customer who sends comfirmation email from web server. The domains SPF record is properly set, allowing emails from 12.143.125.247. But when I t… --- ## [DMARC miss-alignment with subdomain of organizational domain in relaxed mode](https://forum.dmarcian.com/t/dmarc-miss-alignment-with-subdomain-of-organizational-domain-in-relaxed-mode/2501)
**Author:** [@ricbartm](https://forum.dmarcian.com/u/ricbartm)\ **Replies:** 3\ **Last updated:** [July 16, 2024, 10:49am UTC](https://forum.dmarcian.com/t/dmarc-miss-alignment-with-subdomain-of-organizational-domain-in-relaxed-mode/2501 "2024-07-16T10:49:38Z")
Hello everybody, We have a DMARC policy that until today, it didn’t use aspf or adkim configuration options. So, according ro DMARC RFC, we have been operating in DMARC relaxed mode, which is the default mode. v=DMARC… --- ## [Useful Alerts to add](https://forum.dmarcian.com/t/useful-alerts-to-add/1904)
**Author:** [@chuck](https://forum.dmarcian.com/u/chuck)\ **Replies:** 4\ **Last updated:** [July 9, 2024, 6:34pm UTC](https://forum.dmarcian.com/t/useful-alerts-to-add/1904 "2024-07-09T18:34:09Z")
With a bunch of clients added to our portal, I wanted to set up alerts so that I can track whenever something is wrong. For example: If a client starts using a new sending server and did not notify us. If SFP, DKIM and… --- ## [SPF/DKIM struggles](https://forum.dmarcian.com/t/spf-dkim-struggles/2498)
**Author:** [@Mitch](https://forum.dmarcian.com/u/Mitch)\ **Replies:** 1\ **Last updated:** [June 28, 2024, 11:53pm UTC](https://forum.dmarcian.com/t/spf-dkim-struggles/2498 "2024-06-28T23:53:08Z")
Hello, I’m very new to the DMARC record stuff within DNS records. I’ve setup our SPF and DKIM and i’ve been struggling so badly to achieve at very least DKIM alignment within Cloudflare for messages coming through Amazo… --- ## [Adding additional Admin access](https://forum.dmarcian.com/t/adding-additional-admin-access/2489)
**Author:** [@9h52hjg8](https://forum.dmarcian.com/u/9h52hjg8)\ **Replies:** 1\ **Last updated:** [June 14, 2024, 1:29pm UTC](https://forum.dmarcian.com/t/adding-additional-admin-access/2489 "2024-06-14T13:29:39Z")
Hi I just signed up for the service and would like to know how I add additional access to the dmarcian portal without sharing my account information. --- ## [Salesforce Emails failing DMARC/DKIM only for one domain](https://forum.dmarcian.com/t/salesforce-emails-failing-dmarc-dkim-only-for-one-domain/2485)
**Author:** [@HekS](https://forum.dmarcian.com/u/HekS)\ **Replies:** 1\ **Last updated:** [June 5, 2024, 3:56pm UTC](https://forum.dmarcian.com/t/salesforce-emails-failing-dmarc-dkim-only-for-one-domain/2485 "2024-06-05T15:56:58Z")
Has anyone witnessed salesforce emails failing dkim check for some o365 recipients? It is working fine for all domains except a single domain wherein the dkim seems to pass on the email gateway but fails on the O365 chec… --- ## [Is using Quarantine Actually a Bad Idea?](https://forum.dmarcian.com/t/is-using-quarantine-actually-a-bad-idea/2475)
**Author:** [@Sambonz](https://forum.dmarcian.com/u/Sambonz)\ **Replies:** 0\ **Last updated:** [May 28, 2024, 7:07am UTC](https://forum.dmarcian.com/t/is-using-quarantine-actually-a-bad-idea/2475 "2024-05-28T07:07:56Z")
Here’s my take on using the ‘Quarantine’ setting with DMARC. Assuming you have been monitoring DMARC reports and are sure that all authentication is operating as it should be, my view is that you may be better to jump s… --- ## [Can someone explain this to me plase?](https://forum.dmarcian.com/t/can-someone-explain-this-to-me-plase/2411)
**Author:** [@Trinicloud](https://forum.dmarcian.com/u/Trinicloud)\ **Replies:** 1\ **Last updated:** [February 18, 2024, 4:02pm UTC](https://forum.dmarcian.com/t/can-someone-explain-this-to-me-plase/2411 "2024-02-18T16:02:28Z")
We recently setup spf, dkim and dmarc. We got this report tonight. can someone explain to me a bit more on what this means and if we should be worried: \ \ **Author:** [@Elf](https://forum.dmarcian.com/u/Elf)\ **Replies:** 4\ **Last updated:** [May 25, 2024, 10:51am UTC](https://forum.dmarcian.com/t/invalid-xml-file-in-xml-to-human-converter/2468 "2024-05-25T10:51:01Z") Hi everybody. I use the ‘XML to Human converter’ page to analyze my DMARC reports. for a report I still have the message invalid xml file. when I edit this xml and look at it it seems compliant. Do you have any idea… --- ## [Shopify/SendGrid DKIM NXDOMAIN Issue](https://forum.dmarcian.com/t/shopify-sendgrid-dkim-nxdomain-issue/2460)
**Author:** [@dmarkymark](https://forum.dmarcian.com/u/dmarkymark)\ **Replies:** 2\ **Last updated:** [May 6, 2024, 2:14pm UTC](https://forum.dmarcian.com/t/shopify-sendgrid-dkim-nxdomain-issue/2460 "2024-05-06T14:14:54Z")
Hi all I’ve gone back and forth with Shopify Support on this and they seem to think there’s no issue on their end. I’d like to get your feedback to see if you agree with them or whether you agree with me that there does… --- ## [Shopify/SendGrid DKIM Fail 'temperror'](https://forum.dmarcian.com/t/shopify-sendgrid-dkim-fail-temperror/2458)
**Author:** [@dmarkymark](https://forum.dmarcian.com/u/dmarkymark)\ **Replies:** 10\ **Last updated:** [May 2, 2024, 11:08am UTC](https://forum.dmarcian.com/t/shopify-sendgrid-dkim-fail-temperror/2458 "2024-05-02T11:08:14Z")
Hi all I am having a terrible time trying to figure out what could possibly be causing this particular scenario where my Domain Report says Shopify Inc has 50% DKIM alignment (1 of 2 emails). When I look at the raw XML… --- ## [Dkim pass, dmarc unaligned, domains match](https://forum.dmarcian.com/t/dkim-pass-dmarc-unaligned-domains-match/2447)
**Author:** [@jasonbaugher](https://forum.dmarcian.com/u/jasonbaugher)\ **Replies:** 1\ **Last updated:** [April 19, 2024, 1:36pm UTC](https://forum.dmarcian.com/t/dkim-pass-dmarc-unaligned-domains-match/2447 "2024-04-19T13:36:49Z")
I’m trying to understand how something can pass dkim, and the domain from dkim matches the From header, but dmarc still considers it to be unaligned. Every source I can find for an answer just keeps pointing to the domai… [Next page](https://forum.dmarcian.com/c/technical-help/23.md?page=1)